A New York-area dealer used video to get his service advisers to stop leaving customers unattended and waiting.
Sonic Automotive is procuring used cars by putting private sellers together with private buyers at its used-only EchoPark stores.
With so much capital going into the AutoNation USA used-car stores and other brand extensions, AutoNation's appetite for acquisitions will primarily be limited to smaller deals to fill a hole in an existing market, CEO Mike Jackson says.
Last week, American Axle announced plans to acquire Metaldyne Performance Group Inc. for $3.3 billion, a deal that allows it to declare that it is truly independent of its former parent, General Motors.
Fiat Chrysler will refresh and stick with its stable of large cars until at least 2020, two sources told Automotive News.
Honda is tapping independent repair shops as yet another way to track down owners of Honda and Acura vehicles with recalled yet unrepaired Takata airbag modules.
The latest issue of the Automotive News Europe monthly magazine is ready to view. The new edition looks at how Daimler CEO Dieter Zetsche has Mercedes poised to overtake BMW and reclaim the title of world's top-selling premium brand.
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The launch of the latest S class in 2013 was a game changer for Mercedes and for CEO Dieter Zetsche.
As troubled Japanese auto supplier Takata prepares for a possible U.S. bankruptcy filing, potential bidders are poring over a recent U.S.
Unifor went into negotiations with the Detroit 3 seeking significant investments in their Canadian operations, hoping to put an end to two decades of job losses in the auto sector.
Opel/Vauxhall will launch its biggest product offensive to date with seven new or replacement models next year including a successor to its Meriva minivan that will be called the Crossland X.
A brief strike by members of Canada's auto workers' union at Integram (Magna) Seating is over after the two sides reached a new tentative agreement Monday, a day after rejecting a prior four-year deal.
German prosecutors have widened an investigation into suspected market manipulation at VW Group to include supervisory board Chairman Hans Dieter Poetsch.
The California Air Resources Board found software in some Audi vehicles sold in the U.S. that lowered CO2 emissions under test conditions, a German newspaper reported. The device was also used in cars in Europe, the paper said.
A near-quadrupling of fleet sales powered surging growth for GM's large SUVs in October and led to share gains at the expense of Ford.
Japan is stepping up efforts to develop a world-leading intelligent transport system by 2020 through the deployment of autonomous and connected car technologies.
No matter who is chosen to succeed him, Barack Obama's eight years in the White House will come to be seen as one of the most pivotal periods in U.S. automotive history, one that set a new benchmark for federal government involvement in the industry.
An Automotive News editor in the U.S. stumbles across BMW's European Delivery program -- thanks to word-of-mouth on Internet social networks -- and sets out to personally discover one of the best retail experiences the industry has to offer.
The California Air Resources Board discovered software in some Audi vehicles that lowered their carbon dioxide emissions if it detected they were being used under test conditions, a German newspaper reported Sunday.