After toiling to revitalize separate single-point dealerships in the Detroit area, two childhood friends merged and expanded operations to compete with larger groups. "It's not an acquisition, but a partnership," says Sam Slaughter.
In 2013, the average dealership had a 66 percent turnover rate among sales consultants, up 4 percentage points from the previous year and well above the national average for the private sector of 42 percent, the National Automobile Dealers...
Jeep's big year has helped Fiat Chrysler grow at four times the pace of the rest of the industry, gaining momentum as the U.S. market shows signs of starting to plateau.
Chrysler Group is improving its Pentastar family of V-6s, adding direct injection, turbocharging and other technology to enable smaller displacement engines to power its vehicles.
Chinese bureaucrats are jittery, maybe even a bit panicky, about the country's slumping economy. But global carmakers sound as optimistic as ever as they place big bets on the world's biggest auto market.
Ford is considering giving the continuously variable transmission another spin. "We've had some experience with CVTs and it wasn't all good," said Raj Nair, Ford's global product development chief, during a media event here. "They are getting better.
Lou Bregou, a director of operations at Driver's Village in Cicero, N.Y., says he has embraced putting financing tools on the dealership group's e-commerce website.
Takata promoted Swiss-born Stefan Stocker to president last year to inject global thinking and openness into the insular, family-dominated Japanese supplier.
After working as a sales representative for almost two years at Atlantic Hyundai in West Islip, N.Y., Russell Williamson was ready for more responsibility and the chance to earn more money.
General Motors' captive finance company, GM Financial, is finally ready for prime time.
Jaguar Land Rover executives got their first look at the Land Wind X7 from Jiangling Motors Corp. last month at the Guangzhou Motor Show -- and they weren't amused.
The center stack is already a hub for entertainment and navigation, but what if it could help you get half off a turkey sandwich at a deli that's just around the corner? For automakers and their technology partners, it's an appetizing thought.
Parts Director Danny Perez saves $100 to $400 a day in rental-car costs thanks to Same Day Service, a parts distribution program run by Toyota Motor Sales U.S.A. Inc.
Dealership staffers must either present FandI products to customers when they take delivery of their car or contact them later by phone, says Lou Bregou, a director of operations at Driver's Village. Selling FandI online is "an uphill struggle," he says.
People in the car business are so used to being lectured on how they are doing things wrong -- social media, customer service, what have you -- that it's notable whenever an automotive company sets a new benchmark for the rest of the world.
Automakers' growing use of aluminum body parts to save weight and fuel could create an opportunity for dealership FandI departments to sell more paintless dent removal policies, some FandI experts say.
Worry that federal regulators' crackdown on dealer markup might spill over into FandI products is revving an industry trade group's efforts to get state-by-state legal definitions for those products, and rules for how they're sold, on the books.
Honda says new models and a leaner organization will help it rebound in Europe in 2015 after seven years of falling sales.
Europe's dealer network has contracted less than the market since the start of the last economic crisis, a report says. New-car registrations are 20 percent below their pre-recession peak, but the number of dealerships has fallen by 12 percent.
BMW North America is headquartered in New Jersey, which means shorter flights to Munich for CEO Ludwig Willisch. But Willisch spends much time thinking about the West Coast.
With the current economy the last thing you need is for your vehicle to break down. Whether your driving a reliable car or a busted up
van, insurance you can rely on is a must.
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